Terms

Get My Store Upgraded is operated by Apex Growth Investments LLC. That is the company you are contracting with on this page, the one a refund comes from, and the name to use in any formal notice.

A charge from us appears on your statement as Get My Store Upgraded or a shortened form of it. If you see something you do not recognise, email andrew@getmystoreupgraded.com before contacting your bank — we will tell you what it was, and refund it if you want it refunded.

StoreFix requests the public pages at a store address you enter and reports what it can see there. The scanner does not sign in, does not install anything, does not ask for permissions and does not change a single thing on the store. It reads what any visitor or search engine can read.

It is free, and there is a limit on how many scans one visitor can run in a short window so that the service stays up for everyone.

If you choose to connect your store, Shopify asks you to approve permission for StoreFix to read your products and, if you grant it, to write to them. That is a real installation and it is nothing like the scanner above.

The access token Shopify issues is encrypted into a cookie in your own browser and is held on no machine we own. Nothing is written to your store unless you approve that specific change on that specific product; every write is listed back to you with the field and the time. Disconnecting, or clearing your cookies, ends our access immediately because there is no second copy of the token anywhere.

The score is arithmetic. Each check has a fixed weight, and the number is the points kept over the points that applied. Nothing about it is a prediction of your revenue, your traffic or your search ranking, and no one else's score is involved in calculating yours.

Checks we couldn't run — usually because a store renders in the browser and a scan from outside can't read it — are listed as skipped and left out of the maths entirely. A high score is not a guarantee that a store has no problems; it means the specific things we check for looked fine at the moment we looked.

Some checks look for policy pages: refunds, privacy, shipping, terms. We are reporting whether a page exists and is reachable. We are not telling you whether its contents satisfy any law that applies to you, and nothing on this site is legal, financial or tax advice. If you need to know whether your refund policy is lawful where you sell, ask a lawyer.

A report link can be opened by anyone who has it and re-runs the scan when opened. It shows only information published on the store's own public pages. If a report about your store exists and you would rather it didn't, write to us and we will block that domain from being scanned.

The scan is free. Reading what it found — the score, the findings and the dashboard — needs a plan, at the price shown on the pricing page at the time you subscribe.

It is monthly and it renews on its own until you stop it. You can cancel at any time in one click from your account page, which opens Stripe's own billing page: there is no email to send and nobody will ring you. Cancelling stops the next charge and leaves your access running to the end of the period you have already paid for.

If a renewal payment fails we do not lock you out that day. Stripe retries the charge and your account keeps working while it does; access ends only once Stripe stops retrying. Your account page tells you a payment was declined while that is going on, rather than letting the cut-off be the first you hear of it.

Payment is handled entirely by Stripe and your card details never reach this site. Signing up asks you for nothing but a card. You can set a password on your account page afterwards, and you do not have to — access can also be opened with a link emailed to the address you pay with, or with a key shown on your account page which you paste to open your account on another device. Anyone holding that key has your access, so treat it the way you would a password.

PageKit is a zip file bought once, at the price shown on its page at the time you buy. It is not a subscription: nothing renews, no card is stored, and there is no account to cancel. Paying once is the whole of the transaction.

It is delivered immediately. Stripe returns you to a link that checks the payment cleared and then sends you the file, and that same link is emailed to you so you can download it again later, on another computer, as many times as you need. It keeps working for as long as the payment stands.

What the licence allows. One purchase covers one person or one company, on any number of Shopify stores you or your company own or operate — including, if you are an agency, your clients' stores. You may edit the files freely. You may not resell, sublicense, repackage or redistribute them, on their own or inside a theme, kit, course or public repository. The full text is LICENSE.txt inside the zip, and it governs.

What is not promised. The sections are syntax-validated and schema-validated, and the delivery-date arithmetic is tested. They have not been visually tested against your theme, and no section file honestly can be — Shopify themes differ too much. The install guide asks you to duplicate your theme before you start, which is what keeps all of this away from your live store until you publish it. Anything you type into the sections — shipping times, return windows, delivery dates — is your promise to your customer, not ours. The sections render your words faithfully, including the ones you cannot keep.

To the fullest extent the law allows, our liability for PageKit is limited to what you paid for it.

Immediate delivery and the cancellation right. If you are a consumer in the UK or the EU you normally have 14 days to cancel a distance purchase. Buying a download that arrives on the next screen is asking for it immediately and giving that right up, which is said on the buy page before you pay. The 30-day refund below is longer than those 14 days and needs no reason, so you are not worse off for it.

Cancelling stops future charges but does not return a payment already taken. If you want a charge back, email us within 30 days of it and you will get it back in full, without having to give a reason.

The same window and the same no-reason rule cover a PageKit purchase. You do not have to delete the files to get the money back.

Refunds are issued by hand and go to the card that paid, which is the only place they can go; your bank then takes its own time to show it. The full version — including what happens with a double charge, and with hand-done work, which this window does not cover — is on the refunds page.

If you ask us to write the fixes for you, this is how it goes:

We agree the scope and the price in writing before any work starts. This work is separate from the subscription above: nothing about it is charged automatically, it is not billed monthly, and no card is stored anywhere for it — we could not charge you by surprise if we wanted to.

You receive a document with the existing text and the proposed text side by side, for every item. Nothing is published to your store until you have read it and said go, and we do not need access to your Shopify admin to do any of the writing.

Where the work is free — we are doing the first stores at no charge — the exchange is permission to point at your before-and-after. That permission is asked for explicitly and you can decline it and still have the work.

Copy we write for you is yours to use however you like once it is delivered. We keep no claim over it.

The scanner is provided as it is, with no warranty of any kind. It may be wrong, it may be unavailable, and it may be discontinued or changed at any time. The internet being what it is, a store can also change between one scan and the next.

To the fullest extent the law allows, we are not liable for any loss arising from your use of the scanner or from acting on what it reports. For the free scanner, our total liability is nil. For paid work, our total liability is limited to what you paid us for that work.

Don't attempt to break, overload or circumvent the limits on the service, and don't use it to attack someone else's site. We can refuse service to anyone doing that.

StoreFix is not affiliated with, endorsed by or sponsored by Shopify Inc. Shopify is a trademark of Shopify Inc. and is used here only to describe what kind of store this tool reads.

Questions about any of this go to andrew@getmystoreupgraded.com. How we handle data is on the privacy page.